Psychotherapy and Counselling, in Tooting, London UKCP reg.

Website Help

This help section should assist you if you are having difficulty using my website or finding what you need.

 

File Formats
Most of this site is viewable in an ordinary browser, like Internet Explorer or Netscape Navigator. These browsers will display information from files which are coded in the language of the web, such as HTML (Hyper Text Markup Lanaguage), which are used extensively on my site. You do not need anything more to see pages built this way.


PDF files
Some of my documents are in Portable Document Format (PDF), indicated by this image : To read these documents, you will need to have on your computer a program called a plug-in, which enables your browser software to display the document so you can see it on screen. The one you need to obtain to read PDFs is Acrobat Reader, which is available free. You can download the latest version from here: http://www.adobe.com/products/acrobat/readermain.html

If you are a reader with visual impairment, go to Access Adobe site http://www.adobe.com/products/acrobat/access_onlinetools.html to have the PDF document instantly converted and shown in your browser as HTML, for your speech reader to interpret (you will need to supply the full URL of the document).

RTF files
Some of my documents are in Rich Text Format (RTF), indicated by this image : This is a generic format of Microsoft Word, which should be readable by people with most versions of Microsoft Word. However, if you are having trouble with this, visit the Microsoft website to obtain a free viewer for your particular version of Word. The viewer will also allow you to see the file even if you do not have any version of Word at all.

Word files
Some of my documents are Word Documents (DOC), indicated by this image: Most of these will have been created using the 2000 version of Word, and should be readable by most people who have Microsoft Word on their computer. However, if you are having trouble with this, visit the Microsoft website to obtain a free viewer for your particular version of Word. The viewer will also allow you to see the file even if you do not have any version of Word at all.